Refund policy

Last updated: 27 October 2026

This policy explains how Harness the Spark Ltd ("we", "us") handles refunds for Sparkbreaker. If Sparkbreaker is not right for you, you can have your money back. No forms and no reasons needed.

Your statutory rights are not affected by this policy. If anything here conflicts with your statutory rights, your statutory rights win.

How it works

• You have 14 days from the day you pay.
• Email lisa@harnessthespark.com from the address you bought with and say you would like a refund.
• We refund the full price to the card you paid with.
• Refunds usually reach your account within 5 to 10 working days, depending on your bank.

If something is wrong

If the app does not work on your Mac, tell us first. We will try to fix it. If we cannot, you get a full refund, even after 14 days.

If your refund has not arrived

First check your bank account again. Then contact your card company, as it can take time for a refund to post. Then contact your bank. If you have done all of that and the refund still has not arrived, email us and we will look into it.

After a refund

Please stop using the app and delete it. Your session records stay on your own Mac. We never had a copy, so there is nothing for us to delete.

Your legal rights

This policy adds to your legal rights as a consumer. It does not replace them.

Changes to this policy

We may review this policy from time to time. The version on this page when you pay is the one that applies to your purchase.

Questions

Email lisa@harnessthespark.com.